DELIVERY TERMS AND CONDITIONS
- Delivery time for online orders are normally within 2-4 working days.
- Delivery days calculations DOES NOT include day of online order made regardless of time the order was made.
- Delivery time are subject to stock availability and shipping area. Remote / Outskirt areas will normally requires more delivery time approximately 4-6 working days.
- There is NO same day delivery.
- Delivery charges are "Subject to change”. Twinkle Star Baby Store will advise on the new and updated delivery charges before delivering the products to buyer.
Oversize items (Car Seats, Strollers, Safety Gate and etc) are NOT entitle for FREE Shipping regardless of purchase amount. Some items which are light but bulky will also be classified as oversize because the calculations of weight is base on volumetric.
Baby Cot is classified as super oversize items and are NOT entitled for FREE Delivery.
Please check with us for delivery charges.
Customs, Duties and Taxes:-
For international shipping, recipient will be the importer in record and must comply with all laws and regulations of the destination country. Orders shipped outside of Malaysia may be subject to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be borne by the recipient; Twinkle Star Baby have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.